Terms of service

Last Updated: August 3, 2026

Welcome to Lucy Fever. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By using this website or placing an order, you agree to comply with these Terms. If you do not agree, please discontinue using our website.

Throughout these Terms, "Lucy Fever," "we," "our," and "us" refer to Lucy Fever, while "you" refers to every visitor, customer, or user of our website.

Acceptance of Terms

By accessing our website, you acknowledge that you have read, understood, and agreed to these Terms of Service, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

Eligibility

To place an order on our website, you must be at least 18 years old or have reached the legal age of majority in your jurisdiction.

You agree that all information provided during checkout is accurate, complete, and up to date.

Products & Pricing

We strive to present accurate product descriptions, pricing, images, and inventory information.

However, Lucy Fever reserves the right to:

  • Update product details without prior notice.
  • Correct pricing or typographical errors.
  • Limit purchase quantities.
  • Discontinue products at any time.

Actual product colors may vary slightly depending on your screen settings.

Orders

All orders are subject to acceptance and product availability.

We reserve the right to refuse, limit, or cancel any order due to:

  • Inventory shortages
  • Payment verification issues
  • Pricing inaccuracies
  • Suspected fraudulent activity
  • Violations of these Terms

If your order is canceled after payment has been received, a full refund will be issued to your original payment method.

Payments

Payment must be successfully authorized before an order can be processed.

For security purposes, we may request additional identity or payment verification before shipping your order.

Shipping

Shipping methods, rates, and applicable fees are outlined in our Shipping Policy.

Please note:

  • Delivery timeframes are estimates only and are not guaranteed.
  • Delays caused by shipping carriers, severe weather, holidays, or other circumstances beyond our control may occur.
  • Lucy Fever does not ship to APO, FPO, or DPO military addresses.

Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.

By placing an order, you acknowledge and accept the conditions described in that policy.

Intellectual Property

All content on the Lucy Fever website, including but not limited to:

  • Brand name
  • Logos
  • Product images
  • Graphics
  • Text
  • Icons
  • Website design and layout

is the exclusive property of Lucy Fever or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

Acceptable Use

By using our website, you agree not to:

  • Violate any applicable laws or regulations.
  • Submit false or misleading information.
  • Attempt unauthorized access to our website or systems.
  • Upload malicious software or harmful code.
  • Disrupt the operation or security of the website.

Violation of these Terms may result in suspension or termination of access.

Third-Party Links

Our website may include links to third-party websites for your convenience.

These websites operate independently, and Lucy Fever is not responsible for their content, policies, or services.

Your use of third-party websites is at your own risk.

Disclaimer

Our website and services are provided on an "as available" and "as is" basis, except where otherwise required by law.

We do not guarantee uninterrupted access to the website or that it will always be error-free.

Limitation of Liability

To the fullest extent permitted by applicable law, Lucy Fever shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid for the product related to the claim.

Changes to These Terms

We may revise these Terms of Service at any time.

Any updates become effective immediately upon publication on this page. Continued use of our website after changes have been posted constitutes your acceptance of the revised Terms.

Governing Law

These Terms of Service shall be governed by the applicable laws governing our business operations, without regard to conflict of law principles.

Contact Us

If you have any questions regarding these Terms of Service, please contact us.

📧 Email
hello@lucyfever.com

📍 Business Address (Not a Return Address)
401 N Alhambra Ave
Monterey Park, CA 91755
United States

Please Note:
This address is provided for business correspondence only and is not our return address or return processing facility. Please do not send returned merchandise to this address. If you need to return an item, please contact our Customer Care team first to receive return authorization and the appropriate return instructions.

Thank you for choosing Lucy Fever. We appreciate your trust and are committed to providing a secure shopping experience, quality products, and dependable customer support every step of the way.