Shipping policy

Last Updated: August 3, 2026

Thank you for shopping with Lucy Fever. We are committed to delivering your order quickly, securely, and efficiently. Please review our Shipping Policy before placing your order.

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Order Processing

All orders are processed within 1–3 business days (Monday through Friday, excluding weekends and public holidays).

Once your order has been shipped, you will receive a confirmation email with your tracking information.

Please note that processing time does not include shipping transit time.

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Shipping Rates

We currently ship within the United States.

Shipping options and applicable charges will be displayed during checkout.

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Shipping Destinations

At this time, Lucy Fever only ships within the United States.

We currently do not deliver to:

• APO/FPO/DPO military addresses
• P.O. Boxes
• U.S. Territories
• International addresses

Orders placed with unsupported shipping addresses may be canceled if delivery cannot be completed.

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Order Tracking

Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking number.

Please allow 24–48 hours for the tracking information to become active after shipment.

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Delivery Information

While we work with trusted shipping carriers, delivery schedules may occasionally be affected by circumstances beyond our control, including:

• Severe weather
• Carrier delays
• Public holidays
• Peak shopping periods
• Unexpected transportation disruptions

We appreciate your patience if your shipment experiences a delay.

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Shipping Address

Please ensure that your shipping address is accurate before completing your order.

Lucy Fever is not responsible for delays, lost packages, or additional shipping charges caused by incorrect or incomplete shipping information provided by the customer.

If you notice an error after placing your order, please contact us immediately. We'll do our best to update your shipping information before your order is shipped.

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Multiple Shipments

For faster order fulfillment, items from the same order may occasionally be shipped separately.

If this occurs, you'll receive a separate tracking number for each package at no additional cost.

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Contact Us

If you have any questions regarding our Shipping Policy, please contact us.

📧 Email
hello@lucyfever.com

📍 Business Address (Not a Return Address)
401 N Alhambra Ave
Monterey Park, CA 91755
United States

Please Note:
This address is provided for business correspondence only and is not our return address or return processing facility. Please do not send returned merchandise to this address. If you wish to return an item, please contact our Customer Care team first to receive return authorization and the correct return instructions.

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Thank you for choosing Lucy Fever. We're committed to providing dependable shipping, responsive customer support, and a seamless shopping experience from checkout to delivery.